DOOR TO DOOR SERVICE
We will pick up your car, for free.
Because “easier” is just easier.
CONVENIENCE: “You know, like you would do for your own family.”
We work really hard to make it easy for you.
Stellar Autoworks Owner & President, Tim, had family in mind as he created ways to make car care easier- for all of our customers- from Day 1.
“We’ll come pick up your car. For free!
– Tim, Stellar Autoworks
It’s one less thing to worry about.”
Concierge Door to Door Service
Our founding convenience since 2010!
If stepping away from work or home to bring your vehicle to our shop is a challenge for you, consider scheduling a Concierge Door to Door pickup. For no additional charge, we will send a Stellar team member to come get your vehicle, leave a courtesy loaner car for you to drive in the meantime, and deliver your vehicle back to you when services are complete. Long before contactless necessities changed the landscape of businesses in 2020, we’ve offered this signature convenience (and customer favorite!) in the name of ease.
Concierge Door to Door Service (within 10 miles) is available for most appointments. Please schedule in advance.
Details u0026amp; Scheduling:
- For use of a courtesy car at no charge* we’ll need a Loaner Form Waiver completed prior to your appointment.
Waiver highlights include:- You are the only authorized driver
- You must be age 21+
- Valid driver’s license and current (non-expired) insurance information will be collected
- No smoking, alcohol, or pets in the vehicle
- Please replace the gas spent during your use*
- Pickup 9am-11am
- A member of our hospitality team will reach out between 9am-11am that morning to confirm key exchange details and give an ETA within that same window prior to heading over. Please watch for communication during this time. If we can’t reach you, your appointment may be delayed or rescheduled.
- A member of our hospitality team will reach out between 9am-11am that morning to confirm key exchange details and give an ETA within that same window prior to heading over. Please watch for communication during this time. If we can’t reach you, your appointment may be delayed or rescheduled.
- Delivery 1pm-3pm (if same day)
- Services must be paid for prior to delivery. If payment is delayed, the delivery of your vehicle might not happen until the next morning.
*Loaner car value of $75/day is waived with paid service. However, we do request that you replace the fuel spent during your use. If fuel is not replaced, you may be assessed a charge of $7/gallon. If Loaner Form Waiver agreements are not adhered to, you may be assessed a $250 cleaning fee. If loaner car is not returned within 24 hours of completed service, you may be assessed rental value of $75 per additional day.
Thank you for being respectful of your loaner vehicle so that we can continue to offer this convenience.
A loaner car will be left at the pickup site for your use during Concierge Door to Door Service. You will need to fill out a Loaner Car Agreement waiver. Please do so using this form before or after scheduling.
Courtesy Loaner Cars
“Round, round, get around,
– The Beach Boys
I get around…”
Courtesy Loaner Cars
Another one of our founding conveniences since 2010!
How will you get around when your car in in the shop? Simple: just borrow ours.
Courtesy cars in the Stellar Loaner Fleet are still offered as a complimentary perk, to use while your own vehicle is in our care. We just ask, like you would if you were borrowing your grandma’s car, that you replace the gas you use.
Courtesy Loaner Cars available for most appointments. Please schedule in advance.
Details & Scheduling:
- For use of a courtesy car at no charge* we’ll need a Loaner Form Waiver completed prior to your appointment.
Waiver highlights include:- You are the only authorized driver
- You must be age 21+
- Valid driver’s license and current (non-expired) insurance information will be collected
- No smoking, alcohol, or pets in the vehicle
- Please replace the gas spent during your use*
- Delivery 1pm-3pm (if same day)
- Services must be paid for prior to delivery. If payment is delayed, the delivery of your vehicle might not happen until the next morning.
*Loaner car value of $75/day is waived with paid service. However, we do request that you replace the fuel spent during your use. If fuel is not replaced, you may be assessed a charge of $7/gallon. If Loaner Form Waiver agreements are not adhered to, you may be assessed a $250 cleaning fee. If loaner car is not returned within 24 hours of completed service, you may be assessed rental value of $75 per additional day.
Thank you for being respectful of your loaner vehicle so that we can continue to offer this convenience.
Local Shuttle Rides
“Don’t take rides from strangers.
– Moms
Especially if they drive a van, or offer you candy.”
Local Shuttle Rides
And, yet ANOTHER of our founding conveniences since 2010!
We’ll give you a ride and pick you up, again. Simple as that.
Just let us know when you book the appointment that you’ll need help and we’ll get you there.
Local Shuttle Rides (within 10 miles) are available for most appointments. Advance scheduling preferred.